TBJ is moving, updated shipping information.
PLEASE ALLOW 7-10 FULL BUSINESS DAYS TO PROCESS AN ORDER,
BEFORE IT GOES TO SHIPPING.
We need 7-10 full business days to process any order received, Monday through Friday 9am-5pm PST. Average delivery time is 5 to 7 business days including processing time. We ask that you allow a minimum of 7 business days before contacting us with any questions.
Tracking numbers are provided for all orders AT TIME OF SHIPPING, WHICH WILL BE 3 FULL BUSINESS DAYS AFTER ORDER DATE. IF YOU DID NOT RECEIVE A TRACKING NUMBER, CHECK YOUR SPAM FOLDER.
The Botanical Joint offers free standard shipping on all orders via USPS. All orders come in heat sealed re-sealable Mylar bags or sealed Amber jars, inside commercial grade vacuum sealed bags, inside generic tan bubble envelopes or cardboard boxes, with generic return information.
All orders come with a standard "Notice to Law Enforcement," and a copy of the test results for that product’s corresponding batch. We include a copy of your purchase as well in the box.
Here is an example image of our new, discrete, USPS shipping label: Sample shipping label
All packages are sent according to our customers shipping method requests (ie: Ground vs. Priority 3-Day). The Botanical Joint is not responsible for any order that is stolen outside the customers' address, lost in transit, not delivered or seized. However, we will do our best to ensure you receive your order, if you do have trouble with your package please contact us at the email address below.
For any specific shipping requests or questions please send a message to email@example.com
For inquiries into USPS package deliveries, please visit the link below:
And for inquiries into UPS package deliveries, visit this link: